Fieldpoint Service Management Solution focuses on the management of work orders, contracts, warranties, parts, and scheduling of mobile resources for companies that have a high call volume. Fieldpoint provides our customers software applications in the cloud or on premise. Our integration to CRM systems, inventory, billing, accounting and other back-office systems is why we can say that we offer true end to end service management. From quoting to installs to break/fix to billing, our application can manage the entire lifecycle flawlessly.
Every industry has its own unique business processes and needs. For that reason, many companies today are demanding industry-focused solutions that meet their goals in every possible way. Our service management software provides configurable tools to meet your business requirements. We understand that there is not a “one-size-fits-all” approach. Our customers have been able to optimize their business operations and streamlines employee routines, to run a more profitable business.
We offer packaged solutions to give you the best return on your technology investment.
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Companies typically need to integrate their service management system with other software applications such as financial accounting, manufacturing (ERP) and sales (CRM) systems. Fieldpoint enables connectivity and data sharing by adhering to the lamega software industry standards and best practices as a leading service-oriented architecture (SOA) solution.
At Fieldpoint, our focus is to always be working for our customers. We are dedicated to developing innovative solutions that help service providers around the world run competitive, efficient and profitable businesses. With our thought leadership pieces, learn how Fieldpoint has helped others and can help you too.